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Updating iOS and says Not Connected to Internet

Helpful402Views75,704Last modified Jun 27, 2022 5:33 PM

If you get a message that you are not connected to the internet while updating to a newer version of iOS, the following will help. This usually happens because an older version of iOS has been downloaded to your device but was never installed.


  • Go to Settings | General | iPhone Storage

    Wait for apps to populate below

  • Look for an iOS update, select it and delete it
  • Go to Settings | General | Software Update
  • Download and install the update


You should no longer get the message that you aren't connected to the internet.

Helpful (402)

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