Missing Text Message Alerts, Notifications or Sounds

Try These Steps to Fix Missing Text Message Notifications or Sounds

• Check if your notifications are stacked together (for iOS 12 and above)
• Make sure Deliver Quietly is not turned on for the app (for iOS 12 and above)

• Check that your mute switch isn’t on
• If you pair with an Apple Watch, notifications often bypassing the phone and go directly to your watch
• Look through your contacts and ensure that you have not set their text or ringtone to None–if so, update it to a sound you like

• Select a Text Tone or Change your selected text tone

• Look at your Date & Time and choose Set Automatically
• Change Notification Banners to Persistent
• Make sure Do Not Disturb is off
• Turn off Bluetooth or check your BT connections
• Reset your network
• Update iOS to the latest. The new iOS fixes a bug that prevented missed calls from appearing in the notification center