Unofficial archive. This is a read-only, community-run archive of the Apple Support Community. It is not affiliated with or endorsed by Apple Inc.
hoslan
User level: Level 1 (8 points)

429 Too Many Requests

After updating to new iOS 12.4.3 the phone keeo switching to silent mode

Posted on Nov 29, 2019 3:15 PM

3 replies

ChrisJ4203
User level: Level 10 (239,207 points)

Nov 29, 2019 3:30 PM in response to hoslan

If it is switching to silent mode, that can only be done by the physical mute switch on the side of the phone. Is there a case interfering with the switch? If not, then you may need to make a Genius Bar appointment at the nearest Apple Store to have the device examined by Apple.

ChrisJ4203
User level: Level 10 (239,207 points)

Nov 29, 2019 4:01 PM in response to hoslan

Again, contact Apple Support or make a Genius Bar appointment.

hoslan Author
User level: Level 1 (8 points)

Nov 29, 2019 3:52 PM in response to ChrisJ4203

Thanks Chris. The physical mute button could be the problem . Ive tried brush to clean the switch. Play it up and down . It work back then the phone will go automaticaly on silent/no ring mode

Originally posted at discussions.apple.com/thread/250901278