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chat-apple
User level: Level 1 (12 points)

Unable to download security update 2019-001 10.14.6 on macOS Mojave version 10.14.6 !!!

My MacBook Pro (Retina, 13-inch, Early 2015) was unable to download security update 2019-001 10.14.6 on macOS Mojave. The downloading new updates stays at 335.7 MB of 1.55 GB for a period of time then cuts off with a message, "the request timed out; an error occurred while installing the selected updates". May I have advice from Apple please?



Posted on Nov 29, 2019 11:36 PM

1 reply

Eau Rouge
User level: Level 8 (42,900 points)

Nov 30, 2019 12:17 AM in response to chat-apple

You can only get advice from Apple if you contact Apple. Apple is not here, just users like yourself.

If you are using WiFi then use a cabled connection to your router instead.

Or download the standalone update from here, https://support.apple.com/kb/DL2024?viewlocale=en_US&locale=en_US

once downloaded double-click to install.

If still no success then try installing whilst in Safe Mode, Use safe mode to isolate issues with your Mac – Apple Support

Originally posted at discussions.apple.com/thread/250902074