Am I able to have a refund for an accidental purchase for an expensive app?
caila123
User level: Level 1 (4 points)
User level: Level 1 (4 points)Refund
Posted on Nov 30, 2019 1:16 PM
2 replies
Kappy
User level: Level 10 (363,125 points)
User level: Level 10 (363,125 points)Nov 30, 2019 1:18 PM in response to caila123
If you see 'itunes.com/bill' or an unfamiliar charge on your statement
Find Out About Refunds
- See your purchase history in the App Store or iTunes Store - Apple Support
- Get help with an item purchased from the App Store, iTunes Store, or iBooks Store
- To request a refund for a charge you don't recognize, check your purchase history and follow the steps below.
Contact Customer Support
- Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
- Primary support help at Contact Support.
- To contact product and tech support: Contacting Apple for support and service including international calling numbers.
- For Mac App Store: Apple - Support - Mac App Store.
- For iTunes: Apple - Support - iTunes.
Lawrence Finch
User level: Level 10 (244,490 points)
User level: Level 10 (244,490 points)Nov 30, 2019 1:19 PM in response to caila123
All purchases are final, however, Apple will make exceptions on case by case basis. See this link-->Request a refund for apps or content that you bought from Apple - Apple Support
Originally posted at discussions.apple.com/thread/250903831