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smigglethesniper

Level 1 (4 points)

iPhone XS screen unresponsive; only working when connected to power

My iPhone XS screen only works when connected to power. How can I fix this?

Posted on Dec 1, 2019 6:51 AM

1 reply

lobsterghost1

Level 10 (233,174 points)

Dec 1, 2019 6:57 AM in response to smigglethesniper

Try the suggestions in this link --> Get help with the display on your iPhone, iPad, or iPod touch - Apple Support

If none help, schedule an appointment at your Apple Store Genius Bar for evaluation and options.

Originally posted at discussions.apple.com/thread/250905575