I have a new iMac but can't sign in with apple id despite being able to on other devices, eg iPhone.
fr04shr
User level: Level 1 (4 points)
User level: Level 1 (4 points)Problem signing in
Posted on Jan 2, 2020 2:19 AM
1 reply
Eric Root
User level: Level 10 (687,885 points)
User level: Level 10 (687,885 points)Jan 2, 2020 6:54 AM in response to fr04shr
Where can't you sign in? If this is when initially starting the computer, have you tried using the user ID and password?
If you continue to have problems, you are entitled to 90 days of telephone support from Apple. Try contacting them.
Work through the screens to get an email or chat option.
Apple Support by e-mail or chat
Originally posted at discussions.apple.com/thread/251001031