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Buck214

Level 1 (8 points)

429 Too Many Requests

I’m having trouble updating my storage , I want to purchase 2GB but it says my iTunes account is disabled . How can I enable my account and be able to purchase more storage ?

Posted on Jan 2, 2020 2:29 PM

3 replies

Phil0124

Level 10 (242,520 points)

Jan 2, 2020 2:34 PM in response to Buck214

You cannot purchase 2GB. Options for iCloud storage are 50GB, 200GB (Gigabytes) or 2TB (Terabytes)
Purchasing iCloud Storage will not affect your iPhone's physical storage.
If your account is disabled see here: If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support

Phil0124

Level 10 (242,520 points)

Jan 7, 2020 10:39 AM in response to Buck214

Follow the steps in the link above to re-enable your account.

But again iCloud storage will not affect the physical storage on your iPhone.

Buck214 Author

Level 1 (8 points)

Jan 7, 2020 6:12 AM in response to Phil0124

How can we solve this matter with the iTune phone I am trying to buy more storage used and my phone is deactivated

Originally posted at discussions.apple.com/thread/251003059