My AirPods Pro 3 work normally for listening to audio, but the microphone does not work properly during phone calls.
When the AirPods Pro 3 are connected to my iPhone during a call, I can hear the other person clearly through the AirPods, but they cannot hear my voice.
This issue has persisted for several months.
I also own AirPods 4, and they work perfectly during phone calls when connected to the same iPhone. The other person can hear me normally when I use the AirPods 4.
Troubleshooting I have already tried:
- Changed the AirPods microphone setting between "Automatically Switch AirPods," "Always Left AirPod," and "Always Right AirPod." None of these settings fixed the problem.
- Tested the microphone using the Voice Memos app, where my voice can be recorded normally.
- Confirmed that the problem occurs specifically when using my AirPods Pro 3 for phone calls.
Has anyone experienced this with AirPods Pro 3? Is this a known software/firmware issue, or could there be a problem with the AirPods themselves?
Any assistance would be greatly appreciated.