Unofficial archive. This is a read-only, community-run archive of the Apple Support Community. It is not affiliated with or endorsed by Apple Inc.

Drag-and-drop scrolling not working in Finder and Mail

In Finder, you used to be able to drag a file from a window, scroll that window via trackpad or mouse wheel without letting go of the file, then drag the file to a newly-visible target. This is broken in Golden Gate. In fact, the same bug is present in Mail - the Mailbox list in the left sidebar will no longer scroll when you're dragging a message over it, either by mousewheel/two-fingered swipe, or by dragging to the bottom edge of the window, which also used to scroll the list downward.


1 reply

This appears to be a bug in macOS 27 Golden Gate. Bugs should be reported to Apple here:

Feedback - macOS - Apple


I will note that I can only partially replicate your issue. On my Mac running Tahoe, in the Mail app when I drag an email onto the sidebar and scroll with two fingers, the list of mailboxes scrolls. That does not happen on my other Mac running Golden Gate. However, on both Macs when I drag the email to the bottom or top of the visible list of mailboxes in the sidebar, the list scrolls down or up, as appropriate.


In Finder, the behavior that I see is the same in Tahoe and Golden Gate. Dragging a new item into a folder, I can two-finger scroll on both OS versions, and dragging the item to the bottom of the list scrolls the folder (in List View, at least).


So for me, the two-finger scroll on the sidebar in Mail is a reproducible bug.


Standard troubleshooting for issues may help with the other scrolling problems you are seeing.


Have you rebooted your Mac? If not, that's the first step. If that does not help, then see if the problem is present when you boot in safe mode. That process performs some system cleanup and clears caches, and also disables 3rd party extensions that may cause problems.

 

Start up your Mac in safe mode - Apple Support


If that does not correct the issue, test in a new user account. A newly-created user account will have all settings at default, and if the issue does not occur in that new account then it provides guidance on what may need to be changed to correct the issue.

 

Add a user or group on Mac - Apple Support

 

Once the testing is complete, the new account can easily be deleted.

 

Delete a user or group on Mac – Apple Support


Those steps will help to isolate the problem.