User level: Level 1 (5 points)i got told to cancel my subscription by my bank account now i cant access a refund and now im out of pocket i need somebody to contact me as i am stuck
Posted on Sep 15, 2026 10:40 PM
User level: Level 10 (97,882 points)Sep 16, 2026 2:36 PM in response to JessMT2
Thank you for reaching out. 🤗
Subscription:
To resolve this, go to Settings, [your name], select Subscriptions and confirm that your subscription is canceled.
Refund:
Then, visit reportaproblem.apple.com, sign in, find the charge and request a refund explaining why you canceled the subscription.
Good Luck! 👋🏼😉
Smiliñ 😎 Brian
User level: Level 9 (74,110 points)Sep 16, 2026 4:38 AM in response to JessMT2
Apple is not actively participating on this user to user forums. Please Contact - Official Apple Support
to get into contact with support
Originally posted at discussions.apple.com/thread/256357842