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Apple TV app not displaying content on MacBook Pro and iPhone

The Apple TV app is not displaying any content on 2019 MacBook Pro on Sequoia 15.7.9 and iPhone XS Max on iOS 18.7.10


  • Reinstalled the app on iOS, signed out and back in, rebooted the phones, same issue, on two identical phones.
  • Signed out in the app and back in, rebooted the Mac, restarted in Safe mode, same issue.


Apple TV does work in Safari on the same MacBook.

The Apple TV app does display content and works fine on iPad OS 26.7 and two Amazon Fire Stick 4K Max.

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The Apple TV app is not displaying any content on 2019 MacBook Pro on Sequoia 15.7.9 and iPhone XS Max on iOS 18.7.10


  • Reinstalled the app on iOS, signed out and back in, rebooted the phones, same issue, on two identical phones.
  • Signed out in the app and back in, rebooted the Mac, restarted in Safe mode, same issue.
  • Same Apple account used on all devices, the Mac and iPhones do show the Apple TV subscription as available.


Apple TV does work in Safari on the same MacBook.

The Apple TV app does display content and works fine on iPad OS 26.7 and two Amazon Fire Stick 4K Max.