User level: Level 1 (4 points)I have a refund from Nike store but I haven’t see it in my wallet yet and is more than 10 days
Posted on Sep 16, 2026 10:24 AM
User level: Level 10 (105,996 points)Sep 16, 2026 10:46 AM in response to letty43
Contact Nike and get the ARN number of the refund, then contact the bank of the issued card where the purchase was made and give them that ARN to track the refund.
Refunds don't go through Apple and what you see posted in your Wallet for a transaction is provided by the bank of the issued card that was added to the Wallet.
User level: Level 9 (64,078 points)Sep 16, 2026 1:17 PM in response to letty43
Jim’s reply is spot on. You’ll see the Nike refund appear as a credit to your account once you’re bank receives the funds and then credits your account. This can take up to 30 days, but most complete with about 2 weeks.
Apple is not a bank and does not participate in the refund process. The funds essentially flow from the merchant’s bank account to your bank and then are credited to your account. Apple has no knowledge of your refund request or the funds. Good luck!
Originally posted at discussions.apple.com/thread/256358346