User level: Level 1 (4 points)Hello..i already purchased my icloud for 2Tb..and my money already deducted..but the icloud still not come to my apple..i already restarted my phone and still same
[Re-Titled by Moderator]
Original Title: Sharing iCloud Photos
Posted on Sep 16, 2026 1:41 PM
User level: Level 9 (55,707 points)Sep 16, 2026 7:47 PM in response to Wannz_04
Note that iCloud storage and device storage are not the same thing. You cannot purchase more device storage for an iPhone. Whatever it had when it rolled off the assembly line at the factory is what it will have forever.
Some things cannot be stored in iCloud – like the operating system (iOS), and apps. Other data may be stored both in device storage and in iCloud, In iCloud, for synchronization or backup purposes, and on your device, so that your phone can access it (including when your phone is offline).
If you are using iCloud Photos, you can turn on "Optimize iPhone Storage" on your phone. This gives it permission to store lower-quality, space-saving copies of your photos. Note that this is not an archival service – if you delete photos from your phone, you will be deleting them from iCloud and synchronized devices as well. You must permit the phone to decide when to substitute space-saving copies for full-size ones and vice versa.
User level: Level 10 (242,520 points)Sep 16, 2026 1:51 PM in response to Wannz_04
What does it say in Settings ➜ Account ➜ iCloud is your iCloud storage space exactly?
The 2TB of iCloud are RM44.90, so not sure what that 36.92 was for unless you may have had balance on your Apple account it used before it used the CelcomDigi billing option.. Are you sure it was for iCloud+?
User level: Level 10 (242,520 points)Sep 18, 2026 9:21 AM in response to Wannz_04
So, you don't know what you were chargewd for then?
Why do you assume it was for icloud+?
If it wasn't then you would not have received any amount of iCloud storage.
Log in to https://reportaproblem.apple.com and see if you can identfy the 36.92 charge in your list of purchases there.
User level: Level 6 (8,142 points)Sep 16, 2026 1:50 PM in response to Wannz_04
On your Mac go to System Settings, hit your name then hit "iCloud" and it should show you how much iCloud storage you have. How much does it show?
Note that iCloud is not really additional storage for your Mac. iCloud is a synch service.
User level: Level 1 (4 points)Sep 16, 2026 8:41 PM in response to Phil0124
I also don’t know what is 36.92..bcs after i purchased the money already deducted
Originally posted at discussions.apple.com/thread/256358454