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call from apple supposedly

I had called up Apple yesterday and talked to somebody today I get a call from Apple but it's on FaceTime it came up Apple [email protected] is that real or is that a scam I am so sick of the

2 replies

Unless you have requested a callback, it's a scam.

Apple don't use @gmail.com for support

thank you for the reply I was going through the whole thing with this guy and yes like an idiot I did go down to Walmart to get a gift card but the lady there said she was shaking her head no and she put it on mute she goes it's a scam so that she took it off of mute because she said I wanna hear what he says and this young boy came up I don't know young to be as a kid in his 20s and he took my phone and he hit something and he put it on mute and I asked him what did you do he said the camera was on so I took the camera off I'm like no it was and he goes you can't see it but they did and I just called the Apple again and the guy said that they can't take any money out or anything don't worry about I don't have to switch anything over is everything will be OK but thank you for the reply I'm just so stressed out it's like why are people doing this don't they have life but you know what God has another control and any end they're gonna have to answer to him not to me but thank you again you have a blessed day