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HammeredMetal
User level: Level 1 (4 points)

Unable to cancel iTunes Store pre-order

I'm trying to cancel an iTunes Store Pre-Order, but it doesn't register the Cancel. I go to My Account, Manage Pre-Orders, click the appropriate Cancel Button, but the Pre-Order refuses to die... Windows 11 Updated to Current Version, Latest version of iTunes, functionality-wise, everything SHOULD be golden, but... the Pre-Order remains Active.

Posted on Sep 16, 2026 10:49 PM

3 replies

HammeredMetal Author
User level: Level 1 (4 points)

Sep 17, 2026 1:14 AM in response to Ingo2711

That seems to have done it, thanks!

I do all my Management on my Desktop PC with only the occasional loss of my Library as an Inconvenience (I keep a Back-Up on my External Drive so that only ever becomes a few minute Fix) and use my iPhone and iPad as Remote Listening Stations. Apple has my Account Access hidden WAY down at the bottom of menus I never really even look at, so I didn’t even know that it was possible to access my Account on my Devices…

Honestly, it feels quite Unfair -bordering on Deceptive- to put a Cancel Button that doesn’t work on a page that I regularly use to Manage my Account… but that’s an entirely different Issue.

Thanks again for suggesting that - you made me hunt up an Access Point I didn’t even know I had! :D

Ingo2711
User level: Level 10 (93,009 points)

Sep 17, 2026 1:55 AM in response to HammeredMetal

You're welcome 🙂


If you use the Feedback link, you can tell Apple directly about your wishes for future updates:

Feedback - iTunes Store - Apple

Originally posted at discussions.apple.com/thread/256358717