User level: Level 1 (4 points)I transferred my money from my Chase account to my Apple wallet and it has gone missing. Can someone help
[Re-Titled by Moderator]
Original Title: Money missing
Posted on Sep 17, 2026 6:38 AM
User level: Level 9 (64,078 points)Sep 17, 2026 7:19 AM in response to Kittycatmarching
You're probably referring to Apple Cash (transfer funds to family and friends) and not Apple Pay (Tap-To-Pay). Apple Cash is serviced and issued by Green Dot Bank. Please contact an Apple Cash Specialist at Green Dot Bank.
Contact Green Dot Bank
• call (877) 233-8552
• disputes at P.O. Box 9, West Chester, Ohio
• general customer service at P.O. Box 1070, West Chester, Ohio 45071
• visit www.greendot.com
https://applecash.greendot.com/termsconditions/
Originally posted at discussions.apple.com/thread/256358971