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Angelina_lina
User level: Level 1 (4 points)

Removing Apple ID store credit to change country

I need to remove my store credit. Thank you! For change coutry

Posted on Sep 17, 2026 6:46 AM

4 replies

Katana-San
User level: Level 10 (124,115 points)

Sep 18, 2026 10:33 AM in response to Angelina_lina

Hello ~If you are trying to zero your balance before changing regions…you may purchase an item from the App Store for more than your balance and the remainder will be billed to your credit card on file thus zeroing your balance . You may also go to lower left hand corner and click on Support and they can zero it for you or…


Contact Apple for support and service


Also if you are changing regions take a look through this article as well…


Change your Apple ID country or region - Apple Support


~Katana-San~

Niel
User level: Level 10 (756,437 points)

Sep 17, 2026 6:54 AM in response to Angelina_lina

Buy(not subscribe to) something at least as expensive than your balance and use a different payment method from the current region for any extra amount; if you can't, click here and ask the iTunes Store staff to zero it.


The people on these boards are mostly other customers, don't have inside access to Apple's servers, and can't remove it.


(264971)

Smilin-Brian
User level: Level 10 (97,882 points)

Sep 17, 2026 9:40 PM in response to Angelina_lina

Welcome and thank you for reaching out. 🤗


  1. Purchase something from the App Store at a cost greater than your balance. This is the quickest option.
  2. If you are unable to spend the remaining balance, then contact Apple Support to request a reset of your account balance to zero.
  3. If you need to change your region, then click ▶︎ Change Region for step-by-step instructions.


Good luck! 👋🏼😉

Smiliñ 😎 Brian | Community Volunteer

Originally posted at discussions.apple.com/thread/256358972