User level: Level 1 (4 points)hey so this transcation been pending for 10 days now and still didnt drop. how long does it takes for a pending charge to drop.
Posted on Sep 17, 2026 8:23 AM
User level: Level 9 (64,078 points)Sep 17, 2026 8:54 AM in response to justafriendlyuser
Merchant's control when pending charges drop off. Most pending charges finalize with 5 days. Certain payments such car rental, hotel reservations and airline tickets typically stay on longer. Please contact the merchant and inquire when the payment will be finalized.
User level: Level 9 (64,078 points)Sep 17, 2026 9:45 AM in response to justafriendlyuser
Escalate the issue with the merchant. Green Dot can't see the transaction/payment, it's being held by the merchants credit card processor. Only the merchant will have the necessary information needed by the credit card processor. When the transaction was batched and finalized, there would be a confirmation number the merchant can provide to their processor and the pending charge can be processed properly. Green Dot does not have access to this information. You must work through the merchant. Sorry.
User level: Level 1 (4 points)Sep 17, 2026 8:59 AM in response to Jeff Donald
they said the payment is finalized on their end on the 7th of September but the charge is still pending. greendot bank cannot see this transaction because its pending so now im lost.
Originally posted at discussions.apple.com/thread/256359052