User level: Level 1 (4 points)I cannot access router web portal (10.0.0.1) on Chrome from Macbook air M3 after upgrading to OS 27.0 returning error "*** is unreachable. ERR_ADDRESS_UNREACHABLE" no matter what I do.
I can access it from other devices. Thank you in advance.
[Edited by Moderator]
Posted on Sep 17, 2026 10:55 AM
User level: Level 10 (169,253 points)Sep 17, 2026 11:06 AM in response to MacSamG
If you have an add-on VPN app, remove it, and try again.
Does https://10.0.0.1 work? That’s with https, not http.
If you launch Terminal app, can you ping 10.0.0.1?
ping -c4 10.0.0.1
Also post your local IP address, as shown in Network Settings for your Wi-Fi adapter. It should be 10.[something], but might be 169.254.[something]
User level: Level 10 (169,253 points)Sep 17, 2026 11:34 AM in response to MacSamG
Okay, so the basic network is working.
What’s the router vendor and model?
Any add-on VPN apps? If so, remove those apps, and try again.
Given Chrome isn’t playing though (and Safari is), I’d also check for Chrome updates, and then ask Google support.
User level: Level 6 (8,142 points)Sep 17, 2026 11:14 AM in response to MacSamG
Have you got any other LAN sites you could open with Chrome? Printer or NAS maybe. That could isolate it to a Chrome or router problem.
I don't use Chrome, but if it's got the equivalent of Firefox's Troubleshoot mode (no extensions, no config changes) maybe try that.
User level: Level 6 (8,142 points)Sep 17, 2026 11:01 AM in response to MacSamG
Can you access it from other browsers on your Mac?
In Terminal can you ping it?
If so then it's a Chrome problem and you should contact Google.
User level: Level 1 (4 points)Sep 17, 2026 11:21 AM in response to MrHoffman
My local IP address is 10.0.0.253 and Yes I can ping it succesfully.
PING 10.0.0.1 (10.0.0.1): 56 data bytes
64 bytes from 10.0.0.1: icmp_seq=0 ttl=64 time=6.063 ms
64 bytes from 10.0.0.1: icmp_seq=1 ttl=64 time=7.728 ms
64 bytes from 10.0.0.1: icmp_seq=2 ttl=64 time=6.797 ms
64 bytes from 10.0.0.1: icmp_seq=3 ttl=64 time=10.120 ms
User level: Level 1 (4 points)Sep 17, 2026 11:05 AM in response to Zurarczurx
Thank you. Yes I can ping it and I can access all other websites. I yes, I can access the portal from Safari, but I don't know what kind of Chrome config can stop this access.
Originally posted at discussions.apple.com/thread/256359155