Zero out balanc
Tscyfdw36
User level: Level 1 (4 points)
User level: Level 1 (4 points)Need to clear store balance to change Apple ID regio
Posted on Sep 17, 2026 12:13 PM
2 replies
Katana-San
User level: Level 10 (124,115 points)
User level: Level 10 (124,115 points)Sep 17, 2026 12:17 PM in response to Tscyfdw36
Hello ~If you are trying to zero your balance before changing regions…you may purchase an item from the App Store for more than your balance and the remainder will be billed to your credit card on file thus zeroing your balance . You may also go to lower left hand corner and click on Support and they can zero it for you or…
Contact Apple for support and service
Also if you are changing regions take a look through this article as well…
Change your Apple ID country or region - Apple Support
~Katana-San~
Smilin-Brian
User level: Level 10 (97,882 points)
User level: Level 10 (97,882 points)Sep 17, 2026 9:32 PM in response to Tscyfdw36
Welcome and thank you for reaching out. 🤗
- Purchase something from the App Store at a cost greater than your balance. This is the quickest option.
- If you are unable to spend the remaining balance, then contact Apple Support to request a reset of your account balance to zero.
- If you need to change your region, then click ▶︎ Change Region for step-by-step instructions.
Good luck! 👋🏼😉
Smiliñ 😎 Brian | Community Volunteer
Originally posted at discussions.apple.com/thread/256359215