User level: Level 1 (4 points)My card can’t be added to Apple Pay saying contact card issuer but my card issuer are saying can’t be added on this device yet had on here before
[Re-Titled by Moderator]
Original Title: Apple wallet
Posted on Sep 17, 2026 4:02 PM
User level: Level 10 (105,996 points)Sep 17, 2026 4:25 PM in response to Kimnoon95
The card issuer is the one that approves their card added to the Wallet app and when they do, they send a unique token to the device so the card can be used for purchases. You go through the same approval process, even if you had the card on there before. You will need to follow up with your bank for a resolution and any additional steps to take. Apple plays no role in the approval/denial of a card added to your Wallet.
Banks don't disclose the algorithm used to determine approval. Sometimes they may have a "cooling off" period after an initial denial and waiting will be necessary. There are some things that will certainly raise red flags with them that may lead to a denial, such as:
Originally posted at discussions.apple.com/thread/256359313