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iPhone 14 unable to print to Epson L5190 due to security warning

I’m unable to print from my iPhone 14 to my Epson L5190 Series printer, but I can print without issues to the same printer from my iPhone 13 and my husband’s iPhone 12.


The error message I receive on the iPhone 14 when I try to print is:


“Security Warning


The printer "EPSON L5190 Series" appears to be a different printer than the previously used printer with the same name or the connection may not be trustworthy. If this is expected, tap "Continue".


Continue


Cancel”


When I select “Continue,” the iPhone 14 still will not print to the Epson L5190 printer.


This problem began 2 months ago, after my husband brought the printer back from a service center. There had been some sort of sponge inside the printer that had dried out and that needed to be replaced. It is a printer that I purchased back in 2021.


I tried the 2 solutions offered in the following post to the Apple Community for someone with an iPad who was experiencing a similar problem with an Epson printer:


I am getting a security warning when I pr… - Apple Community


I turned off all of my devices - the WiFi signal, the printer, and my iPhone 13 and iPhone 14.


I turned on the WiFi first. When the WiFi had finished rebooting, I turned on the printer.


The printer would not log into the WiFi network, claiming that the password that I provided was not correct. I had to restore the default settings on the printer in order for the printer to be able to connect to the WiFi network with the same password that I provided.


I then turned on the iPhone 13 and the iPhone 14.


The iPhone 13 received the above error message in quotation marks once, but readily printed when I selected “Continue” and did not show the error message again. When my husband came home, the same thing happened with his iPhone 12. So, both the iPhone 12 and the iPhone 13 can print to the Epson L5190 printer just fine.


However, I can’t get the iPhone 14 to print to the Epson L5190 printer.


On the iPhone 14, I tried the 2nd solution offered in the same Apple Community post, which as I understood it is to turn off the private WiFi option on my iPhone 14 for my home WiFi network. This did not resolve my issue of not being able to print.


I keep getting the same error message on the iPhone 14 and can not print from this iPhone.



1 reply

How disappointing that no one from the Apple Support Community helped me.


My iPhone 14 was my only Apple device that would not print to an Epson L5190 printer. An iPhone 13, an iPhone 12, and 2 MacBook Pros are all able to print to the same printer.


After not having a response, I pasted the above post into Google Gemini.


Google Gemini offered me this solution, which addressed the iPhone 14 as the source of the problem, rather than my WiFi network or printer:


Step 2: Reset Network Settings on the iPhone 14


If changing the printer name does not clear the cached error, resetting your iPhone 14's network cache will clear out the stuck security certificate.


Note Before Proceeding:

Resetting network settings will clear all saved Wi-Fi passwords and Bluetooth connections on your iPhone 14. You will need to re-enter your Wi-Fi password afterward.


1

Open Settings:

iPhone 14

Go to Settings > General > Transfer or Reset iPhone > Reset.


2

Reset Network Settings:

Clears network cache

Tap Reset Network Settings and enter your device passcode to confirm.


3

Reconnect to Wi-Fi:

Re-establish connection

After your iPhone 14 restarts, go back to Settings > Wi-Fi and reconnect to your home Wi-Fi network.


Verification: Open any document or photo on your iPhone 14, select Share > Print, select the Epson printer, and tap Print. The warning should no longer block the print job.


The only difficulty was that the iPhone 14 would not accept a shared WiFi password from the iPhone 13, such that I had to type in my WiFi password manually.


Once I entered the WiFi password and asked the iPhone 14 to print, the iPhone 14 printed to the Epson L5190 printer without difficulties.


This solution from Google Gemini was much faster and easier and was actually effective.