User level: Level 1 (42 points)I’m asked for a password, using my phone, to open a file I set with Touch ID protection on my Mac. I don’t recall setting an actual password. The file is stored iCloud. Ios27 new phone. Any tips how I can open it or where to access password?
Posted on Sep 18, 2026 10:18 AM
User level: Level 10 (205,348 points)Sep 18, 2026 10:35 AM in response to John Florence
John Florence wrote:
I’m asked for a password, using my phone, to open a file I set with Touch ID protection on my Mac. I don’t recall setting an actual password. The file is stored iCloud. Ios27 new phone. Any tips how I can open it or where to access password?
Did you try your 6 digit code to unlock your device?
User level: Level 1 (42 points)Sep 18, 2026 10:46 AM in response to razmee209
Yes, 4 digit, didn’t work (same 4 digit code I use on my Mac)
Originally posted at discussions.apple.com/thread/256359900