Apple Music not playing songs due to 'out of country or region' error on iPhone

Why does Apple close issues that people are still dealing with? Are they being ignored?

I'm having the following issue:

But when I find the issue, Apple Community has closed the issue. WHY?

I spent an entire weekend importing some preaching CD's I have into my itunes, and they play just fine on my Macbook Pro Retina, but when I sync them to my iPhone, they are flagged as OUT-OF-COUNTRY files????

I can't get help if you guys shut down posts that we need answers to.

Posted on Sep 18, 2026 2:01 PM

1 reply

WheelieNick

Level 9 (74,110 points)

Sep 18, 2026 2:27 PM in response to Rich Allcorn

Hi there

Please try this

Clear and Re-sync Music: Go to your iPhone Settings > General > iPhone Storage > Music, tap Edit, and delete all music from the device to clear corrupted cache files.

Perform a Clean Re-sync: Connect your iPhone to your Mac, deselect the music sync option, apply the sync to clear the tracks, and then re-select your preaching albums and sync them again.

Toggle Sync Library: Go to Settings > Music on your iPhone and toggle Sync Library off and back on (if you use iCloud/Apple Music features alongside local syncing).

Reset Warnings: Open the Music app preferences on your Mac, go to Settings > Advanced, click Reset Warnings, and re-sync the device.