Unofficial archive. This is a read-only, community-run archive of the Apple Support Community. It is not affiliated with or endorsed by Apple Inc.
BRH530
User level: Level 1 (18 points)

Music missing on iPhone 17 Pro Max after migration; iCloud Music Library limit reached

I recently migrated to an iPhone 17 Pro Max. Everything copied fine including my music files. Now on the phone nearly all of my music files are gone. The disc space in Windows Explorer shows the master file size as it should but in iTunes that file space what was music is not showing. How do I restore all that music back from iCloud Music Library/iCloud or other means without having to manually reload those files.


Also...I suddenly had received a warning that I hit the 100,000 song limits in iCloud Music Library. Could that be affecting?


Appreciate any guidance.....Brian

Posted on Sep 20, 2026 9:31 AM

2 replies

WheelieNick
User level: Level 9 (74,110 points)

Sep 20, 2026 2:45 PM in response to BRH530

Hi there


Please try this


Since iCloud is blocking the overflow of songs, syncing locally via a cable forces the music files directly from your computer onto your iPhone 17 Pro Max storage. 


  1. Connect your iPhone 17 Pro Max to your Windows PC using a USB-C cable and tap Trust on your phone prompt.
  2. Open the Apple Devices app on Windows (or iTunes, depending on your Windows version).
  3. Select your device, navigate to the Music settings tab, and check the box to Sync Music.
  4. Choose either your Entire library or specific artists, albums, and playlists, then click Apply. 


BRH530 Author
User level: Level 1 (18 points)

Sep 21, 2026 5:51 AM in response to WheelieNick

Thanks for the tip and will try. I don't have an issue with the songs on my local drive...its the songs in the iCloud Library that I am trying to pull down. So this may let me access those lost songs from the iPhone?

Originally posted at discussions.apple.com/thread/256361298