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shaggy257
User level: Level 1 (4 points)

Apple paid and not working

I paid my apple music and it still not working and I what to know why

Posted on Sep 20, 2026 9:17 AM

1 reply

WheelieNick
User level: Level 9 (74,110 points)

Sep 20, 2026 2:51 PM in response to shaggy257

Hi there


Please try this


Check Your Subscription Status:

  1. Open the Settings app on your iPhone or iPad.
  2. Tap your name at the top.
  3. Tap Subscriptions to verify Apple Music shows as active. 

Refresh Sync Library:

  1. Go to Settings > Music.
  2. Turn off Sync Library, wait 10 seconds, and turn it back on. 

Sign Out and Back In:

  1. Go to Settings > your name > Media & Purchases.
  2. Tap Sign Out, then sign back in with your correct Apple Account


Originally posted at discussions.apple.com/thread/256361301