User level: Level 1 (4 points)When I go to delete voicemails I click the trash icon. Instead of deleting the voicemail the trash icon gets crossed out. I can click the icon again to return the icon to normal. But there is no way of clicking it that does anything besides cross or un-cross the icon. How do I stop this and delete the voicemail?
Posted on Sep 20, 2026 11:31 AM
User level: Level 10 (244,490 points)Nov 10, 2026 7:34 AM in response to SnowMan207
SnowMan207 wrote:
When I go to delete voicemails I click the trash icon. Instead of deleting the voicemail the trash icon gets crossed out. I can click the icon again to return the icon to normal. But there is no way of clicking it that does anything besides cross or un-cross the icon. How do I stop this and delete the voicemail?
That could indicate that your iPhone is not communicating with your carrier’s voicemail server, so it can’t record the deletion. For Visual Voicemail to work you must have a cellular data connection; it cannot use Wi-Fi.
User level: Level 1 (4 points)Sep 20, 2026 3:27 PM in response to Jeff Donald
I’m not clicking on the general trash to look inside. I’m clicking the icon on the listen to voicemail screen that is supposed to put that specific voicemail into the trash. I don’t see how it would be relevant that there is anything in the trash on not
User level: Level 9 (64,078 points)Sep 20, 2026 12:05 PM in response to SnowMan207
Is it possible the trash is empty?
User level: Level 1 (13 points)Sep 20, 2026 5:23 PM in response to SnowMan207
Do you have visual voicemail active?
User level: Level 1 (12 points)Nov 10, 2026 7:30 AM in response to KAP478
yes
Originally posted at discussions.apple.com/thread/256361384