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How can I fix my 2022 MacBook Air?

Please help me understand my report; my MacBook Air keeps saying it was shut down due to a problem and always restarting.

2 replies

There were reports like yours about this type of crash on M2 laptops back in 2024. I have not seen much on this since then.


DCP = Display Co-Processor

DP = DisplayPort


It appears to be related to displays, either internal or external, and in some cases awakening from sleep.


There were a number of "fixes" reported for this. Some had to do with hardware, some with software. So there can be different causes and "fixes" for different users.


  • Some users eliminated this problem when they disconnected peripherals, such as docks, external display, etc. Do you have any such external devices attached? If so, disconnect them to test if they are related to this crash. Incompatible peripherals could cause this, or bad connection cables, adaptors, etc.
  • Some users reported that updating the OS eliminated the issue. You are on an older version of the OS. You could update to Tahoe or Golden Gate.
  • Some users eliminated this issue simply by setting their display to turn off after some time but not allowing the computer to sleep. There are different settings for this, including the Battery and Screen Saver ones.
  • Some users apparently had a hardware failure in the laptop and replacing the display and lid angle sensor cured their problems. These manifested when the laptop was sleeping and then coming awake, and this hardware was found to be faulty when Apple technicians tested those laptops.
  • Sometimes these misbehaviors can be caused by installed software or tools.


You have the following installed:


Internet Plug-ins: JavaAppletPlugin: Java 8 Update 111 build 14 (? - installed 2017-01-14)

This looks like an ancient plug in that is no doubt incompatible with any modern version of the macOS.


System Extensions: [Running] ProtonVPN WireGuard - version 4.8.0 (ProtonVPN AG - installed 2025-01-05)

2026-08-25 Free VPN (4.051) - App Store


Apparently you have two VPNs installed, which can create conflicts. In fact, installing any VPN is not advised (unless a custom one is provided by am employer or school) because it can conflict with normal macOS networking. I sort of doubt VPNs will lead to kernel panics but these items are problematic.


Your free disk space is only 18 GB which, as has been pointed out already, is quite dangerous as that is not enough space for the OS to have for scratch space, caches, and paging to disk. When disk space is so low, kernel panics can ensue. Normally I would expect significant slowdowns but not kernel panics from this, but it could be related. Especially in light of the very abnormally slow read/write speeds you have:


Write speed: 472 MB/s 

Read speed: 910 MB/s


Those numbers should be at least 3000 MB/s. So the Mac is struggling mightily, it might be the disk space bottleneck or maybe using cloud storage is running into this wall due to not enough space to handle the traffic (Microsoft One Drive, Google cloud, etc.).


It is even possible that the SSD is failing and causing slow speeds, but I don't expect the DCP message from that.


You could work through some of the above and see if you can eliminate the issue or at least identify a cause.


Taking the Mac in for service would be a logical step. Before you do that, make two good backups that you test by restoring some selected files or folders. However the first step that Apple often takes is to completely wipe the SSD and restore it to a like-new empty state, and then to install the latest version of the OS with nothing else installed or migrated over. For you this would be Golden Gate (OS 27). Then they test for reoccurrence of the anomaly and if it does not occur, Apple will conclude something was installed (or the disk was too full) that caused the original issue. If the problem persists, they will conclude it is likely hardware and try to diagnose what needs fixing, and then give you an estimate. You really want this to be caused by something installed (or too full disk) because the cost of the repairs others reported (display and lid angle sensor) are likely to be more than the laptop is worth and might even be about as much as a new laptop would cost.

According to the report, your MacBook Air is running critically low on free disk space.


You purchased a 13" M2 MacBook Air with the smallest amounts of RAM (8 GB) and storage (256 GB) available. At the time that you generated this report, your Mac had adequate RAM. (Out of the 8 GB of RAM, 6.05 GB was used. Almost all of the rest was put to work holding "Cached files", but could have been freed instantly, on demand. And Swap Used was 0.)


But there was only 21.30 GB of available space – of which only 18.62 GB was free space. macOS needs some free space to handle working files that may be created behind the scenes. (And you really don't want to let the startup disk become so full that free space drops to zero and everything gets wedged.)