User level: Level 1 (4 points)I cracked my screen last night and now it’s flashing/glitching a white and green when I turn it on, it’s worst at the top left.
im 99% sure I have AppleCare coverage but it’s still saying it’s gonna cost me 500 euro to send my phone in to get it fixed when on the AppleCare page it says a screen repair will only be 29, very confused
Posted on Oct 26, 2026 9:42 AM
User level: Level 10 (105,996 points)Oct 26, 2026 9:53 AM in response to Cody353
Are you using Express Replacement? If that is the case, they are sending you a phone and a deposit hold is placed on your account until they have received your phone.
Express Replacement Service - Apple Support
To check your AppleCare coverage, review the Support Article here:
Find information about your warranty or AppleCare plan - Apple Support
User level: Level 7 (22,975 points)Oct 26, 2026 9:50 AM in response to Cody353
On your iPhone, from the home screen, tap
That final screen will tell you for sure if your device is covered by AppleCare. Once you know for sure, I suggest you contact Apple directly. You can check Support at the top or bottom of this page. Or if questions still remain, I suggest you make an appointment at your local Apple Store Genius Bar. They can answer your questions.
Genius Bar Reservation and Apple Support Options - Apple
Originally posted at discussions.apple.com/thread/256383358