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Bradrooker
User level: Level 1 (4 points)

Crave Canada app on Apple TV has language issues

what is the permanent solution between Apple TV and crave canada app? Hopefully solving the issues between the languages between Canada, English and Canada French.

because I’ve been having this issue for the past week. And I’m Canada English. Any help will be very much appreciated. Thank you to everyone in advance.

Posted on Nov 6, 2026 9:41 AM

4 replies

WheelieNick
User level: Level 9 (74,110 points)

Nov 6, 2026 1:05 PM in response to Bradrooker

Hi there


Please try this


  1. On a computer or smartphone, go to Crave.ca and sign in to your account.
  2. Click on your Profile icon in the top right corner and choose Language Settings.
  3. Under Content Preferences & Audio/Subtitle Languages, explicitly select English.
  4. Click Save and exit.
  5. Go back to your Apple TV, log out of the Crave app, and log back in to force the app to sync with your updated account preferences. 


vazandrew
User level: Level 8 (41,662 points)

Nov 6, 2026 1:23 PM in response to Bradrooker

That would be the standard language preferences. However, based on what you are describing it sounds like an issue with either the Crave service or the Apple TV app. If you are able to test their app on another platform or even their website that would help isolate where the issue is. Either way Crave would need to investigate and fix the problem. I would suggest contacting Crave again and escalating it to a higher rep.


Unfortunately, beyond initial troubleshooting there isn't much users can do on this support forum.

Bradrooker Author
User level: Level 1 (4 points)

Nov 6, 2026 1:13 PM in response to Bradrooker

I’ve tried that, but it doesn’t work sometimes. But, thank you so much for replying to me. I really appreciate the effort.

it seems at this moment you’re the only person who’s willing to help me. Not Apple and not my service provider and certainly not Crave tv

vazandrew
User level: Level 8 (41,662 points)

Nov 6, 2026 1:19 PM in response to Bradrooker

.

Originally posted at discussions.apple.com/thread/256389875