Unofficial archive. This is a read-only, community-run archive of the Apple Support Community. It is not affiliated with or endorsed by Apple Inc.

Unable to activate Office Home & Business 2024 for Mac

Dear Apple community,


I purchase the office home & business 2024. apps are installed when I activate give error (Unable to activate Office

Thanks for buying Office. We've confirmed your purchase, but in order to activate you will need to download a version of Office 2024 for Mac from this link). I use link to install but did not activate the office. I attached screen short of error while activating the office.

3 replies

What did Microsoft customer support have to say when you contacted them? After all, Office is not an Apple product and it’s not Apple’s responsibility to support third party software. Nor are we fellow users here.

macOS 26.3 is from February 2026, and much has changed since.


Update to either macOS 26.7.2 or to macOS 27.2, and try again.


Then check with Microsoft Support, or with the Microsoft discussion forums.

The message seems pretty clear. Click the link to download an updated installer for Office 2024. Install that, then activate.