Unofficial archive. This is a read-only, community-run archive of the Apple Support Community. It is not affiliated with or endorsed by Apple Inc.

Apple Sleep app records inaccurate sleep data when awake

I’ve been telling apple support team for over a year to fix their sleep app. It shows that I’m sleeping while on the couch watching tv. Even sometimes that I’m in the deep sleep stage. Other apps that read from the same data that Apple Watch records, track my sleep correctly.

why is Apple either ignoring the issue or can’t fix it while others can? The wrong readings damage the whole health monitoring that Apple claims provide

3 replies

Since recent watchOS versions, Apple uses the accelerometer to track sleep, and the Sleep app on the watch does not work as before. My Sleep app on my Ultra 2 shows long phases of being awake, just because I checked the time while turning from one side to the other, for example. Or it adds a nap after getting up and sitting at the table after breakfast, reading the newspaper on my iPad.


You should also report this directly to Apple Techs by using the Feedback link. The more users do that, the more likely we will see an improvement, hopefully.

Feedback - Apple Watch - Apple


To manually correct the result, I open the Health app -> Sleep -> Browse -> Sleep -> tap on the Sleep graph, scroll down the next screen to -> Show all data -> All Recorded Data -> Awake ->> Awake Intervals -> swipe the incorrect data to the left to delete it, or tap on the "Edit" button to do so.


After that your sleep data will reflect the changes and be correct.

Thank you for continuing providing feedback about the Sleep app not working correctly in watchOS/iOS.

Apple Techs will only be aware of an issue, if more effected users are using the feedback link.


However, since this issue has been going on for a couple of watchOS versions, there seem to more pressing matters to fix, I guess.

Thank you. I already sent my feedback to Apple.

but I have been telling their Apple support team for over a year but no action has been taken