iPhone Mail Earthlink account not syncing with Mac after password change

I recently changed my Earthlink email password in Mail on my Mac - no problem - everything works. On my iphone, however, changing the password required deleting the Earthlink account from Mail and reinstalling it. It reinstalled with a pop incoming server instead of imap, (no incoming server choice available). I can receive and send messages in mail on my phone, but the iphone Mail does not sync with my Mac mail or completely with Earthlink. On-line research, calls to Apple support and Earthlink did not resolve the issue. It seems that someone trying to set up Earthlink on a new iphone would have the same issue. Suggestions?

Thanks!

iphone 13 mini, ioS 27.2

Posted on Nov 9, 2026 1:09 PM

1 reply

razmee209

Level 10 (205,348 points)

Nov 9, 2026 2:21 PM in response to zeta-

zeta- wrote:

I recently changed my Earthlink email password in Mail on my Mac - no problem - everything works. On my iphone, however, changing the password required deleting the Earthlink account from Mail and reinstalling it. It reinstalled with a pop incoming server instead of imap, (no incoming server choice available). I can receive and send messages in mail on my phone, but the iphone Mail does not sync with my Mac mail or completely with Earthlink. On-line research, calls to Apple support and Earthlink did not resolve the issue. It seems that someone trying to set up Earthlink on a new iphone would have the same issue. Suggestions?

Thanks!

iphone 13 mini, ioS 27.2

Escalate the issue with Earthlink support.