New iPhone 17 unable to send group texts to mixed groups

Not sure where to begin, I have a new iphone 17 (3 weeks) and since I have been unable to send group text to mixed iphone users. I have to the carrier they finally said it is an apple issue. Went to apple and they were not sure but said it was a carrier issue. Has anyone else had the same issue? Please let me know your questions and suggestions. Thanks.

Posted on Nov 10, 2026 12:31 PM

1 reply

razmee209

Level 10 (205,348 points)

Nov 10, 2026 2:33 PM in response to Hallieguy

Hallieguy wrote:

Not sure where to begin, I have a new iphone 17 (3 weeks) and since I have been unable to send group text to mixed iphone users. I have to the carrier they finally said it is an apple issue. Went to apple and they were not sure but said it was a carrier issue. Has anyone else had the same issue? Please let me know your questions and suggestions. Thanks.

Sorry this MMS/RCS is your phone carrier feature not Apple.

Escalate the issue with them, your line need to be provisioned by them to use their feature.